Mission Statement
Our mission is to operate a safe and unique sightseeing tour that is perceived by the leaders, citizens, and guests of Boston to be of historical and educational value, a positive asset to the community, and FUN. We accomplish this by:
- Putting safety as our top priority on the road, on the Charles River and in our daily operations.
- Being observant, respectful and sensitive to the diverse cultural norms of our clients, local residents, Boston visitors and our co-workers.
- Being consistent in our attendance, appearance, performance, and treatment of guests in spite of the routines and stresses of the “daily grind”.
- Being responsible for our own behavior and not allowing what others say or do to cause us to do or say things that impede us in achieving our mission, goals, and objectives.
- Being conscious of observing and implementing sustainable business practices to conserve resources and protect the environment.
- Feeling secure and assured that we will continue to have a high demand for services as long as we respond to the needs of our guests and in every contact strive to provide exceptional service.
- Maintaining balance in our lives by working hard and enjoying life.
- Having fun by helping our guests and co-workers to have fun.
